What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Transaction records are retained to
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meet financial compliance requirements and to resolve any disputes about deposits or withdrawals. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access patterns and protect your account from unauthorised use. Cookies track your session state
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so you stay logged in across pages on mobile without re-entering credentials each time. We do not sell your personal data to advertisers or unrelated third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to
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complete your transaction. Retention periods vary by data type: account identity data is held while your account remains active, and transaction records are kept for the period required under applicable financial rules. You may request a copy of your data or ask us to delete your
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account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.